Shipping Details

 

  1. Shipping Costs:
    • We offer free shipping to the United States and Hong Kong for orders over USD 100.
    • We ship worldwide, and shipping costs for other countries will be calculated and displayed at checkout.

  2. Processing & Shipping Times:
    • Processing Time:
      • In-Stock Products: 1-3 business days
      • Made-To-Order Products: 1-6 weeks
    • Shipping Time:
      • Accurate shipping estimates will be provided at checkout.
      • Shipping times vary by country and are as follows:
        • Standard Delivery: 3-21 business days
        • Express Shipping: 2-8 business days
      • Please be aware that shipping times do not include any unforeseen delays from carriers.

  3. Returns & Exchanges:
    • We do not accept returns or exchanges. If your item is damaged during delivery, please record a video during the unboxing process to provide proof and contact us for further assistance.

  4. Order Cancellations:
    • Our team makes every effort to process your order as quickly as possible. Once your order has been placed, we are unable to cancel or edit your order.

  5. Customs and Import Taxes:
    • We aim to minimize unnecessary customs and import taxes; however, buyers are responsible for any applicable fees. We are not responsible for delays caused by customs clearance processes.

Thank you for shopping with us! If you have any questions regarding our policies, please feel free to reach out.